For employees to perform well there is a need for constant training and development. The right employee training provides big payoffs for the employer in increased productivity, knowledge, loyalty, and contribution to the organization.

Below is a sampling of workshop topics:

Leading with Impact: The vision of the leader as the ultimate authority or commander is being replaced by that of the leader as facilitator, and coach. This workshop aims to create an understanding of the role of supervisor or manager as leader in today’s organizations and to empower attitudes to and styles of leadership that enhance employee empowerment and teamwork.

From Incivility to Civility: Shifting Organizational Culture.  Incivility can have a devastating impact on your employees as well as the entire organization. When incivility is prevalent in the workplace, stress levels increase and performance suffers. The first step in fostering civility in the workplace is to increase awareness. This workshop will help you define what civility is and what it looks like. You will learn how to demonstrate respect and common courtesy and how to cultivate a climate of civility and a culture of openness.

Cultivating Emotional Savvy: Emotional Intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage your own emotions and others, that will determine how successful you are in life. When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level. What differentiated them was not their IQ but their EQ – their emotional intelligence. This one-day course will give you the EQ edge.

Managing Pressure and Maintaining Balance: When things are extremely busy at work and you have your hands full with many tasks and dealing with difficult people, having skills you can draw on are essential for peace of mind and growth. This one-day course will help participants understand the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. They will also learn how to apply emotional intelligence, increase optimism and resilience, create a personalized toolkit for managing stressors and anger and develop strategies for getting ahead.

Personal Productivity for Peak Performance: Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. We also deal with a constant barrage of technology, people, and tasks that can contribute to that disorganization. Many people find that they flit from one task to another, trying to get everything done. In this one-day workshop, you will learn how to make the most of your time by getting a grip on your workflow and office space, using your planner effectively, and delegating some of your work to other people.

Stop the Merry-Go-Round: Stress seems like an inevitable part of life. The demands of work, home, and society can place a lot of stress on just about anyone. This one-day workshop will help you identify your personal stressors and will explore some ways to manage and prevent stress. In this two-day workshop you will experience and learn a variety of stress-reducing strategies.

Developing High-Performing Teams: Success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. Is your team able to solve problems? Can they resolve conflict? Are they enthusiastic and motivated to do their best? Do they work well together? How resilient are they as a team? This workshop will help you develop your team leadership skills and unleash the talent of individual team members.

Secrets of Change Management: In today’s world, change is inevitable and often difficult to deal with. Today employees face a work environment that is under constant change and uncertainty. In order to maintain control and confidence, employees require an understanding of the transition process as a frame of reference to personally cope with change. Tools are needed in order to chart a course for the future and contribute to the success of the organization. It is crucial for employees to find purpose and meaning within the context of change so that they can develop personal resiliency and respond to fundamental organizational issues. During this one-day course, you will learn how to implement, manage and cope with change.

Managing Difficult Conversations: We have so many interactions in the run of a day, it’s reasonable to expect that some of them are going to be difficult. Whether these are conversations that you have in person, or you manage a virtual team and need to speak with someone in another city, there are things that you can do to make these conversations go smoothly. This one-day workshop will give you the tools to manage difficult conversations and get the best results possible out of them.

Conflict Resolution: Getting Along in the Workplace: Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. Think of when you were trying to choose your major in college, for example, or trying to decide between two jobs.However, conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth. When this type of conflict arises, negative energy can result, causing hurt feelings and damaged relationships.This course will give participants the tools that will help you resolve conflict successfully and produce a win-win outcome.

Employee Engagement: Engagement at work was conceptualized by Kahn, (1990) as the ‘harnessing of organizational members’ selves to their work roles. In engagement, people employ and express themselves physically, cognitively, and emotionally during role performances. Employee engagement is defined as the extent to which an individual feels connected to and involved with their job and their organization. Many factors affect engagement – the job itself, the work environment, and relationships with peers, managers and clients. Engaged employees are more productive, perform at higher levels and are more likely to achieve government goals. In this workshop you will identify the three different types of employees, the factors leading to employee engagement and identify strategies for increasing engagement.

Building Self-Esteem and Assertiveness: A healthy self-esteem is essential for growth and achieving success. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be painful and unrelenting. In this one-day workshop, you will discover some techniques that can dramatically change how you feel about yourself, and how you approach the world to get the things that you want.

Dealing with Difficult People: We can get into a routine where it feels like everyone we speak with is either having a bad day, or we are having a bad day ourselves. We feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive. Sometimes we can be equally awkward ourselves. While it might seem that the easiest remedy is to lock yourself up at home and avoid people, we eventually have to pick up the phone or step outside and have an interaction with somebody. Success comes from understanding how we behave, as well as how we can influence others. If we approach difficulties as needing to take place in one or a series of conversations, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations. In this one-day workshop, participants will learn how to turn difficult situations into opportunities for growth.

 Creating a Workplace Wellness Program: Whether you are creating a workplace wellness program from scratch, or enhancing what you already have, you’re already on the right track! With increasing costs of health care, a shrinking workforce, and aging workers, a savvy workplace understands the value in supporting workers to improve their conditioning and to live a fitter lifestyle. This two-day course includes all aspects of designing or upgrading a program, from concept through implementation, to review.



Maria can provide you with a customized program.

Email for more information about bringing her program to your location.